Privacy Policy
Last updated: 23 July 2026
This policy explains what personal data X-Esports (“we”, “us”) collects when you use x-esports.com, why we collect it, how we use and share it, and the rights you have. Please review it together with our Terms of Service.
1. Who we are
X-Esports operates the website x-esports.com. You can reach us any time at contact@x-esports.com — see our Legal & Contact page for more.
2. Data we collect
- Account data — username, email address, and a securely hashed password. If you sign in with Discord, we receive your Discord ID, username and avatar.
- Profile & content — your bio, avatar/cover images, favourite games, social links, and anything you post: posts, stories, reels, comments, messages, community content, listings and tournament/league entries.
- Competitive & wallet data — match results, wagers, virtual and real-money balances, and transactions. Real-money payments are processed by PayPal; we do not store your full card or bank details.
- Usage & technical data — IP address, device/browser information, and activity needed to operate the service (e.g. presence/online status).
- Cookies & session data — a session cookie that keeps you signed in (see section 6).
3. How we use your data
- Provide, operate and secure the platform and your account.
- Show your profile, content and activity to other users as you direct.
- Process deposits, withdrawals, wagers and marketplace transactions.
- Send you notifications and service emails (e.g. result confirmations, security).
- Prevent fraud and abuse, and enforce our Terms.
- Comply with legal obligations.
4. Legal bases
We process data to provide the service you request, with your consent (which you may withdraw), to comply with legal obligations, and for our legitimate interests in operating and securing the platform. Where the GDPR or similar laws apply to you, these are the legal bases we rely on.
5. Sharing & third parties
We share data only as needed to run the service, including with:
- PayPal — to process real-money deposits, withdrawals and payments.
- Discord — if you choose to sign in with Discord (OAuth).
- Email delivery — to send you service and notification emails.
- Hosting & infrastructure providers — which store the data needed to run the site.
- Authorities, where required by law or to protect our rights and users.
We do not sell your personal data.
6. Cookies & sessions
We use a strictly necessary session cookie to keep you signed in and secure your session. It is essential for the site to function and cannot be disabled while you are logged in. We do not use advertising or third-party tracking cookies.
7. Data retention
We keep your data for as long as your account is active and as needed to provide the service. Some records (e.g. transaction and wager history) may be retained longer where required for legal, accounting or fraud-prevention purposes. When you delete your account, we delete or anonymise your personal data except where retention is legally required.
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data.
- Restrict or object to certain processing.
- Receive your data in a portable format.
- Withdraw consent at any time.
- Lodge a complaint with your data protection authority.
To exercise any of these, contact us at contact@x-esports.com. California residents may also have rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them.
9. Children
X-Esports is not intended for children under 13, and we do not knowingly collect personal information from them. Features involving real-money wagers are restricted to adults (see our Terms). If you believe a child has provided us data, contact us and we will delete it.
10. Security
We use reasonable technical and organisational measures to protect your data (including password hashing and encrypted connections). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. Material changes will be indicated by updating the “Last updated” date above and, where appropriate, by notifying you.
12. Contact
Questions about this policy or your data? Contact us at contact@x-esports.com.